Hello
Henry is a Loyalty leader and startup advisor passionate about the power of customer loyalty. He sees loyalty as more than just a program—it's a vital engine for sustainable business growth. Henry partners with companies to cultivate lasting customer relationships through loyalty, analytics, and data monetization.
Advisory
Henry specializes in B2C companies within the technology, marketplace, fashion retail, groceries, and banking sectors. He collaborates with companies seeking to establish sustainable customer relationships through loyalty, analytics, and data monetization.Henry enjoys working with the following types of clients:• Early-stage founders (Pre-seed to Series A): Guidance on entering the market, refining value propositions, and attaining product-market fit.• Loyalty Tech SaaS: Advice on product development, customer strategies, and forming partnerships.• Enterprises: Coaching on building effective Loyalty teams and devising Loyalty monetization strategies.
About
Hey there, I'm Henry Christian.I am a Loyalty leader and an advisor.I've got experience from both sides: running award-winning Loyalty programs and consulting independently.For over 15 years, I've helped retailers and financial firms build strong customer bonds using loyalty, analytics, and data monetization.I've designed and managed some of the largest programs, like Link (Singapore), MAPCLUB (Indonesia), and GoTo Loyalty (Indonesia).Now, I guide clients on customer strategy, data monetization, and product strategy.I am recognised as the industry's thought-leader, often speaking at global events and sharing Loyalty insights on LinkedIn and podcasts.Beyond work, I enjoy travelling and savouring craft beer and whiskey. I bleed Manchester United red, and I can't resist binge-watching The Simpsons.